bk991 Privacy Policy —
Your Data, Our Responsibility

1. Introduction

Welcome to bk991.pro. At bk991, we take the privacy of our users seriously. This Privacy Policy ("Policy") explains what information we collect about you when you use the bk991 platform, how we use it, and how we keep it secure.

By registering an account on bk991 or using the platform, you agree to this Privacy Policy. This policy is part of our Terms and ConditionsApplicable in conjunction with.

2. What Information We Collect

Bk991 collects various types of data, which fall into two main categories — information you provide directly and information collected automatically as you use the platform.

3. How Information Is Collected

Bk991 collects your data through several methods. Each method is described transparently below:

• Registration Process: When opening an account, you directly provide details such as your name, mobile number, email address, and other required information.
• KYC Verification: A copy of your national ID or passport must be submitted for identity verification.
• Financial Transactions: Payment-related information is collected at the time of deposit or withdrawal.
• Platform Usage: When you play games, place bets, or browse on bk991, gaming data is automatically recorded.
• Cookies & Tracking Technologies: Information is collected through cookies, pixels, and local storage when you visit the website.
• Customer Support: Information provided when contacting the support team is also retained.

4. How Information Is Used

Bk991 uses collected data only for specific, legitimate purposes. Your data is never used in any way that violates this Privacy Policy or applicable law.

• Account Management: Your data is used to create, verify, and maintain your account.
• Payment Processing: Financial information is used to process deposits and withdrawals accurately.
• Security Assurance: Your information is used to detect fraud, multiple accounts, and suspicious activity.
• Personalized Experience: Your data helps us offer game suggestions and promotional offers tailored to your preferences.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and other applicable legal requirements.
• Customer Support: Your data is used by our support team to properly address your complaints and inquiries.
• Service Improvement: Data is used analytically to improve platform performance and enhance the overall user experience.

5. Data Sharing Policy

Bk991 never sells your personal data to third parties. However, limited data sharing may occur in the following circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, Rocket, or others.
• Game Provider: Limited data necessary for game operation is shared with third-party game providers.
• Law Enforcement: Disclosure of information is required when ordered by a competent court or requested by a legal authority.
• Security Partners: Information may be shared with specialist service providers for fraud prevention and cybersecurity purposes.
• Business Restructuring: In the event of an acquisition or merger involving bk991, data may be transferred, but this Policy will remain in effect.

6. Data Security Measures

Bk991 uses industry-standard security technology to protect your personal and financial information. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Data Masking: Sensitive information (such as card numbers) is stored in masked form within the system.
• Regular Security Audits: Regular security audits are conducted by third-party specialists.
• Restricted Access: Only authorized personnel have access to your data.

7. Cookie Policy

Bk991 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. We use the following types of cookies:

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the website to stop working.

8. Data Retention Period

Bk991 does not retain your data longer than necessary. Retention periods by data type are outlined below:

• Account Information: While the account is active and for up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: While the account is active and for up to 2 years after closure.
• Cookie Data: Depending on cookie type, from session duration up to a maximum of 90 days.
• Support Conversations: Up to 3 years from the date of last contact.

Once the designated retention period expires, data is securely deleted or anonymized.

9. Your Rights

As a bk991 user, you have important rights over your own data. We respect these rights and are committed to upholding them.

10. Protection of Minors

The bk991 platform is strictly for users aged 18 and above. We never knowingly collect data from minors. Age is verified through our KYC process.

If it is found that a minor has created an account, the account will be closed immediately and all associated data will be deleted. If parents have any concerns, please contact our support team right away.

11. Policy Changes

Bk991 may update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or a platform notification.

Continued use of the platform after any updated policy takes effect will be considered your acceptance of the new terms. We recommend visiting this page regularly. The date of the latest update is always shown at the top of the page.

12. Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 at bk991.pro
• Response Time: Typically within 24–48 hours